Answer :
Answer:
Letter a is correct. Situational factors.
Explanation:
Situational factors are defined as the set of temporary environmental factors that will influence consumer behavior in the purchasing process.
These may include:
- the physical environment: physical characteristics that influence purchase such as the organization and size of space.
- the social environment: influence of consumption by other people.
- the task: convenience of purchase for some reason.
- the time: time the person has to make a purchase.
- antecedent psychological states: spirit and psychological states that influence people to buy.