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An ad for a premium promotional plan announces a two-
day shipping program for all orders. A gentleman decides
to take advantage of the plan and orders an air purifier to
help with his seasonal allergies. He is notified that he will
receive the item on Saturday afternoon, or before 8 p.m.
Nothing arrives. Sunday comes and goes - no package.
The man's allergies are tormenting him. On Monday, he
calls the company and asks where his Saturday shipment
is. The customer service representative says, "Oh, we don't
deliver on Sundays and Mondays, but you should receive
your purchase by Tuesday evening, guaranteed!"
Based on this work of satire, what is most likely the author's opinion?
O
A. The customer service representative does not know how to help
the man
O
B. The company has exaggerated its two-day shipping promise.
O
C. The man's allergies increase because the company lied.
O
D. The man didn't receive his package on time because he was rude.

Answer :

Redstart

The author most likely thinks that the company has exaggerated its two-day shipping promise (B).

Satire means that the author uses wit, sarcasm, or inony (in this case, through a narrative of events) to discredit a person or an idea.

Here, the author is adding to their story several circumstances which show how they do not believe in strict two-day shipping:

  • the customer, we are told, has allergies, which means that he was relying on the air purifier to arrive within two days to help with his health and not simply because he is impatient;
  • wouldn't you know, the order was placed precisely before the company's days off for shipping, and apparently the customer was not aware of these conditions.

These elements, one could argue, create a sort of worst-case scenario, which enables to author to disparage the company's two-day shipping promise.

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