Answer :
Part A: To find the amount of the discount multiply the regular price by the amount of the discount:
80 x 20% = 80 x 0.20 = 16
The discount is $16
Part B:
20% off means she would be paying 80% of the original price ( 100% - 20% = 80%)
Multiply the regular price by 80%:
120 x 80% = 120 x 0.80 = 96
She will pay $96