Answer :
Answer:
The correct answer is option B,controlling.
Explanation:
Controlling is a feedback mechanism that enables actual performance to be gauged viz-a-viz set standards within an organization in order to determine whether actual performance exceeds targets(favorable variance), or falls short of expectation(unfavorable variance).
Control is key as learning points might be drawn from outstanding performance for future purposes,the same way unsatisfactory performance requires that corrective measures be put in place if the organization must achieve its short,medium and long term goals.