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Among many other responsibilities, Angela Morrison also manages two research teams at a market research firm. Team leaders from both report to her and give her regular updates on how the work is progressing. She carefully monitors the performance of both teams and gives them regular feedback on their work. This is an example of __________.a. auditing b. controlling c. organizing d. planning

Answer :

Answer:

The correct answer is option B,controlling.

Explanation:

Controlling is a feedback mechanism that enables actual performance to be gauged viz-a-viz set standards within an organization in order to determine whether actual performance exceeds targets(favorable variance), or falls short of expectation(unfavorable variance).

Control  is key as learning points might be drawn from outstanding performance for future purposes,the same way unsatisfactory performance requires that corrective measures be put in  place if the organization must achieve its short,medium and long term goals.

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