Answer :
Customer loyalty will likely fall when "costumer service measures are subpar".
• Customer loyalty refers to the positive relationship that exist between a business and its customers.
• Customer loyalty enables a customer choose a particular brand over others.
• Customer loyalty also helps in the increase of sales and profits for the company.
• A good customer service will improve customer loyalty. On the other hand, bad costumer services will lead to a fall in customer loyalty.
In conclusion, the answer is "costumer service measures are subpar".
Customers loyalty is the faithfulness or commitment of a buyer to a particular brand of goods or services.
- Customers loyalty will likely fall when costumer service measures are subpar. This means customer service measures are below standard or the standard of the goods (services) has fallen.
- A fall in customers loyalty will lead to decrease in "demand" of the goods or services which inturn causes "profit" of the seller to "fall".
- Customers loyalty has a direct relationship with sales and profit.
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