Answer :
Answer:
Two way symmetrical model
Explanation:
This is a model that is based on the fact that effective communication inform of negotiations and mutual understanding between an organisation and its audience is the primary tool to achieve an organisation objectives and policies. This is also known as Grunig excellence theory.
Thus Joana wanted to employ the use effective communication to convey and relate ideals across all levels of relationship to gain mutual concept, rather than assuming and exerting controls on other people behaviours or attitudes.
This ensures trust , gives voice to the public, and aids effective collaboration, for good company reputation and success.